Paul Simon had 50 ways to leave your lover, but here are 60 ways to achieve a workplace aligned to excellence in communication, accountability, collaboration, coordination, responsibility, and sharing of authority–the core drivers of job satisfaction, morale and employee engagement.
Authority means:
- Creating role clarity;
- Sharing power with others;
- Contributing to planning and goal-setting;
- Power to make independent decisions;
- Having the freedom to take reasonable risks;
- Power to muster resources as needed;
- Creation of clear expectations;
- Creation and preservation of trust;
- Ability to offer both rewards and penalties;
- Asking for help without feeling “weak.”
Accountability means
- Clear measurements of success;
- Regular reporting back on progress;
- Self-awareness of knowledge, skills, and abilities;
- Clarity of roles;
- Quick consequences for poor performance;
- Realistic expectations;
- Budgets that are efficient and effective;
- Clear rationale for decision-making;
- Transparency and open scrutiny;
- Wide-ranging input into decision-making.
Responsibility means
- Quickly telling those who need to know;
- Knowing your gaps in knowledge and abilities;
- Early identification and resolution of conflicts;
- Knowing precisely what workplace expectations are;
- Practicing fairness in all relationships;
- Letting others know if you can’t do the job;
- Ensuring others know what you expect of them;
- Getting the training you need;
- Knowing how your job fits into bigger goals;
- Knowing when, where and whom to ask for help.
Communication means
- Ongoing, not ad hoc efforts;
- Making sure messages are timely;
- Ensuring content is helpful;
- Ensuring common understanding;
- Being respectful;
- Being inclusive;
- Avoiding “gate-keepers;”
- Being relevant;
- Being honest;
- Asking for others’ opinions.
Collaboration means
- Mutual trust;
- Sharing of power;
- Informing and educating others;
- Early identification and resolution of conflict;
- A respect for the values of others;
- Creating networks, not silos of activity;
- Ongoing communications;
- Common goals and objectives;
- Freedom to challenge assumptions;
- Being ethical in all actions.
Coordination means
- Others know what you are doing;
- Knowing what others are doing;
- Helping those most in need;
- Respecting the feelings of others;
- Trusting others;
- Listening carefully to others;
- Sharing a common purpose;
- Sharing a common vision;
- Knowing each others’ strengths;
- Constant communication.